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Support Service
Technical Support ServicesJFB Billing Service & Software Billing & Consulting has over 20 years of experience in the Medical and I.T. industries. Our support services are designed to reduce cost of operations and to provide assistance with issues that arise from I.T. solutions in medical facilities. Since JFB Billing Service & Software Billing & Consulting also provides Medical Consulting, owns a Clearinghouse, and runs a Medical Billing Service, we are equipped to accommodate support in hardware, networking, and software, but can also assist with billing, coding, and EDI-related questions. JFB Billing Service & Software Billing & Consulting is literally a "one-stop-shop" for all of your support-related needs. Whether it is providing support for practice management software, supporting the entire IT infrastructure, or providing general practice consulting, JFB Billing Service & Software Billing & Consulting can provide a total turn-key solution for nearly any size and type of medical facility. Remote Support ServicesWith our proprietary Remote Support Client, representatives can provide instant remote support with any end-user without ever having to set foot inside the client's facility. Clients simply log into the Client Portal on our website to access the special support link. From this site, a special, encrypted web session is created between JFB Billing Service & Software Billing & Consulting and the client. Since, the session is initiated as an outbound connection issues with internet firewalls are normally avoided, and unauthorized access to your system is impossible. The JFB Billing Service & Software Billing & Consulting remote support solution provides a HIPAA-compliant mechanism for supplying instant support anywhere in the world without compromising network security. With this solution, support is always just a click away. Support Packages Include:
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